Adult Care Social Services
Derbyshire County Council Social Services Tel No 01629 533190
https://www.derbyshire.gov.uk/social-health/adult-care-and-wellbeing/adult-care-services.aspx
Anti Social Behaviour
Please use this link to report any anti-social behaviour
Arthritis
Audiology
https://joinedupcarederbyshire.co.uk/your-services/community-audiology-and-hearing-support/
Deaf-initely Women brings Deaf, Hard of Hearing and Deafblind Women closer together
https://www.deafinitelywomen.org.uk/
Bereavement services
Derbyshire County Council-Signposting to Bereavement Services
https://www.derbyshire.gov.uk/community/births-deaths-marriages-and- civil-partnerships/deaths/bereavement-and-loss/bereavement-and- loss.aspx
Bills/Energy
Derbyshire County Council-Household Support Fund
https://www.derbyshire.gov.uk/social-health/adult-care-and-wellbeing/benefits-debt-and-legal-matters/household-support-fund/household-support-fund.aspx
Cost of Living Support for Rural Derbyshire Households
https://www.ruralactionderbyshire.org.uk/rural-hardship-fund
Bladder and Bowel Services
Derbyshire Community Health Services NHS Foundation Trust Adult Continence Advisory Service
https://dchs.nhs.uk/our-services-and-locations/a-z-list-of-services/adult- services
Childrens Continence
https://www.derbyshirehealthcareft.nhs.uk/services/childrens-complex-health-derby-and-southern-derbyshire/specialist-nursing
Carers’ Support
Derbyshire Carers Association-Giving carers the support they need to care
https://derbyshirecarers.co.uk/
From April 2024 Derbyshire Carers Association is introducing the Derbyshire All Age Carers Support Service on behalf of Derbyshire County Council and the NHS Derby and Derbyshire ICB
The new All Age Carers service has been designed to deliver the Derbyshire carers Strategy by ensuring Young Carers, Young Adult Carers and Adult Carers have access to preventative, timely and person-centred support
For further information about this new service, see https://derbyshirecarers.co.uk/blog/new-derbyshire-all-age-carers-service
Chaplaincy
Rural Chaplaincy-Offering Spiritual & Pastoral Support to the Agricultural & Rural Community
Tel : 07710088972
https://www.derbyshireruralchaplaincy.org.uk/
contact Sarah Lacey – Anna Chaplain to the White Peak and Youlgreave Group of Churches 01298 84319 or e.mail lacey _ sarah@btinternet.com
Citizens Advice Bureau (CAB)
Citizens Advice Derbyshire District
https://www.citizensadvicederbyshiredistricts.org.uk/
To book an appointment contact our freephone Adviceline on 0808 278 7954 (open Monday to Friday 9am to 4pm)
Or email your name, address and telephone number to: over65referral@ddcab.org.uk
Community Walking
Community Walks in the Dales. Leaflets for all the walks April-June 24 can also be found here: www.derbyshiredales.gov.uk/
If you have any questions, would like to volunteer or join a walk Helen Milton (Health Walks Coordinator) can be contacted here:
(01629) 761194 or Helen.Milton@derbyshiredales.gov.uk
Connex Community Support
Connex Community Support provides services in the High Peak and
Derbyshire Dales. We offer transport to medical or social appointments,
property services …
Transport
Our Volunteer Drivers help to provide transport for people …
Practical Support
In the Derbyshire Dales, our Readycall Macmillan service …
High Peak
Care + Support. Transport. Home Maintenance. Equipment Hire …
More results from https://connex.org.uk/
Connex Readycall
Connex Readycall is funded by the National Lottery and St James’s Place. The service is delivered through the involvement of volunteers who are managed and supported by staff in our Ashbourne offices, operating under the charity, Connex Community Support.
The scheme is open to adults over 65 living in the Derbyshire Dales. Support can be short or long term, depending on the client’s needs.
How we help
Befriending – Clients are matched to a regular volunteer to visit them in their own home.
- Befriending going out – Volunteers accompany someone on a local outing such as a visit to a café or garden centre.
- Readycall Essential Shopping Service– Volunteers will collect and deliver shopping such as food or personal care items but are not permitted to purchase alcohol or tobacco products. Volunteers will carry out up to two shops per month from one shop/supermarket subject to volunteer availability.
- Assisted Shopping – Volunteers will accompany people on their regular shop, supporting them with transport and help with carrying bags.
- Practical Help – agreed bespoke one-off practical tasks.
- Accompanied Group Activities – Volunteers will accompany clients to group activities to either enjoy together or until they feel they are able to attend independently.
- Group Activities – Attending one of our group activities – Coffee Mornings/Cancer Support etc
- People living with cancer – tailored support based on the service user’s diagnosis and treatment plan
What we can’t do – We are not a respite service and cannot be a replacement for paid care services. Connex Readycall is therefore unfortunately unable to provide support for:
- Personal care, medication prompts or cleaning.
- Clients in a crisis or an emergency situation.
- Clients with acute mental health problems, or advanced dementia.
- Clients with substance or alcohol misuse, or a recent history of aggressive behaviour.
How to make a referral: details on the website https://connex.org.uk/befriending/
Contraception
Derbyshire Community Health-Sexual Health Services
https://dchs.nhs.uk/our-services-and-locations/a-z-list-of-services/integrated-sexual-health-services
Council tax
Derbyshire County Council-Help with Council Tax
Dementia
Derbyshire Dementia Information and Advice Service offers a range of information and guidance to anyone affected by dementia
Telephone: 01332 208845
Email: derbyshire@alzheimers.org.uk
Website: dementiaderbyshire.org.uk
The service provides information on dementia and advice on managing the condition,to help people with dementia stay independentfor as long as possible. The service also helps people to navigate other available services to find the right support for them, these include:
Understanding dementia
- How to get help locally
- Maintaining independence
- Financial and legal matters
- Caring for people with dementia
- Changes in relationships and behaviour
- Community care
- Long-stay care
- A range of support groups for people affected by dementia
You don’t need an official diagnosis of dementia or to be of a certain age to contact our service.
Joined up Care Derbyshire dementia services:
https://dementiaadventure.org/
Dentists -Oral mouth care
Dentists near Hartington
https://www.nhs.uk/service-search/find-a-dentist/results/Hartington?latitude=53.14141599280895&longitude=-1.8084442808479149
Diabetes
Diabetes UK -Information and Support
https://www.diabetes.org.uk/
Devolution
Derbyshire County Council-East Midlands Devolution Proposal
https://www.derbyshire.gov.uk/council/partnerships/county-deals/county-deals.aspx
Disability living shop / Aids equipment
Equipment to help you live at home
https://www.derbyshire.gov.uk/social-health/adult-care-and-wellbeing/help-to-live-at-home/equipment/equipment.aspx
Eye Health
Are you or do you know someone who is visually impaired?
Sight Support Derbyshire is holding a series of information events where you can find out what support is available and try out a range of equipment including talking books and electronic reading aids.
Falls Prevention Service
Farming Life Centre- Supporting the Farming Community
https://thefarminglifecentre.org.uk/
GPs
Hartington Surgery
https://www.nhs.uk/services/gp-surgery/hartington-surgery/C81082
Many Services previously accessed through your GP surgery can now be accessed directly without the need for a GP appointment. This can be time saving for you and helps avoid unnecessary appointments with the GP or Nurse Practitioner.
Health & Social Care Champions
Local health and social care champions: Healthwatch Derbyshire – Spotlight on Local Health & Care services
https://www.healthwatchderbyshire.co.uk/
Healthy Living
Live Life Better Derbyshire-
Free advice and support for; Weight Loss, Healthy Eating, Getting Active, Stopping Smoking, Mental Wellbeing, Employment & Finance, Falls Prevention, Healthy Families, Online Support
https://www.livelifebetterderbyshire.org.uk/home.aspx
Health, Wellbeing and Inclusion Services
Derbyshire Community Healthcare Services NHS Foundation Trust
Includes Children’s Community Services, Integrated Sexual Health Services, DCHS General Practitioner Services, Health Psychology, Oral Health Promotion
https://dchs.nhs.uk/our-services-and-locations/our-services/health-wellbeing-and-inclusion-services
Healthwatch Derbyshire is your local health and social care champion. They make sure NHS leaders and other decision makers hear your voice and use your feedback to improve care.
https://www.healthwatchderbyshire.co.uk
Home from Hospital
f you’re leaving hospital, or might be admitted to hospital, you may need some practical home support.
The Derbyshire Home from Hospital Support Service, delivered by staff and volunteers, could help.
Funded by Derbyshire County Council and the NHS, this free service is designed to help people for up to six weeks who have limited support from family and friends.
For more information, please call the team on 01283 817 417 or email home@dhfh.org.uk
You can also visit the Home from Hospital website
Watch the Home from Hospital video here
Hospices
Blythe House Hospicecare & Helen’s Trust
Eccles Fold
Chapel-en-le-Frith
High Peak
Derbyshire
SK23 9TJ
For clinical enquiries or referrals, call our Care Navigators on 01298 875 080
For general enquiries call reception on 01298 815 388
Derbyshire Dales District Council-Housing Support Service
https://www.derbyshiredales.gov.uk/housing/advice-and-support/housing- support/housing-support-service
Email: housingadvice@derbyshiredales.gov.uk
Tel: 01629 761340.
Integrated Care Team
Derbyshire Community Health Services NHS Foundation Trust
“Our integrated community service provides care to patients in their homes and residential care settings across Derbyshire. Teams are based in health centres, community hospitals and GP practices and work in geographical patches or localities eg High Peak, South Derbyshire and includes District Nursing, Community Nursing, Community Physio and Occupational Therapy, Community Matrons, Care Co-ordinators, Rapid Response Nurses, Wound clinic Nurses, End of Life Care Nurses and in some areas Specialist Therapists (Neurological Physiotherapist)
https://dchs.nhs.uk/our-services-and-locations/a-z-list-of-services/integrated-community-teamsservice
Joined Up Care
New support service helps people to stay in own homes
A new service that helps adults to continue to live independently at home has been launched.
The Derbyshire Low Level Support Service provides:
- General advice and guidance, including on housing issues, financial advice and debt
- Support to maintain community networks
- Signposting to additional services that will help prevent person’s support needs from becoming more serious
- One to one support to increase confidence and resilience
The service is commissioned by Derbyshire County Council and it covers the whole county, except the city of Derby, and it is delivered in partnership by Citizens Advice Mid Mercia, South Derbyshire Council for Voluntary Services and Revival.
Referrals come from adult social care teams, social prescribers, GPs, friends and family and self-referral.
For more information about the service please see the Derbyshire Low Level Support website.
The service is not personal care, but it can include tasks such as setting up emails, online banking and helping with setting up online shopping.
Other issues will be signposted and referred to the relevant services.
LGBTQ +
Sonia Tyrna is the new Family Worker at Derbyshire LGBT+
email : soniat@derbyshirelgbt.org.uk or tel : 01332 207 704
You can find their social media tiles and a flyer on a shared Google folder here incase you can add visuals to any newsletters. If you’re able to reshare on social media, here are our Facebook / Instagram / X posts.
Learning Disabilities
Derbyshire Healthcare NHS Foundation Trust
https://www.derbyshirehealthcareft.nhs.uk/services/learning-disabilities
Derbyshire Parent Carer Voice is delighted to announce that following a review of the current forum set up, our trustees feel that it’s time for change. Our vision is to create a new consortium model – a forum made up of:
- lots of different SEND groups from across Derbyshire
- more parent carers
- schools and professionals all working together.
Library Service
We provide a free home delivery service to Derbyshire residents who need it either on a permanent or temporary basis.
The service is for anyone who finds it difficult to visit a library or mobile library, or carry their books home.
This could be due to:
- disability
- limited mobility
- illness
- caring responsibilities
When you apply for the service, we’ll phone you to find out a bit about you, and to tell you more about how the service works. We’ll also ask you about what what kind of things you’d like us to deliver. We’ll then arrange a visit to follow this up in more detail.
One of our home library assistants will then arrange to visit you once every 4 weeks.
We deliver to people in their own home as well as those in care homes.
We also offer a Friends & Family service for those who have a family member, carer or friend able to visit the library on their behalf.
If you’d like to become one of our home library service customers, or know someone who does, please get in touch:
Also, check out our uLIBRARY and Libby platforms! Free for library members to use, both of these catalogues have a fantastic range of unique titles for you to discover, whether you’re undertaking a long journey or just sorting out things in the house, so why not check them out today to find your next amazing read?
For more info on our e Lending platforms click here, ring 01629 533444, or contact ask.library@derbyshire.gov.uk.
Medicine management
Derbyshire Healthcare NHS Foundation Trust : Understanding Your Medicines
https://www.derbyshirehealthcareft.nhs.uk/getting-help/understanding-your-medication
Men’s Health
Derbyshire Healthcare NHS Foundation Trust
Useful links for information including; Stamp out Male Cancer, Conditions and Treatments, Health Screening Information, Live Well
https://www.derbyshirehealthcareft.nhs.uk/getting-help/keeping-well/mens-health
Mental Health, loneliness, counselling
Here is a link with a great wealth of information, courses, training, resources, contact details and so much more.
https://www.derbyshire.gov.uk/social-health/health-and-wellbeing/mental-health-and-wellbeing/mental-health-and-wellbeing.aspx
Derbyshire Healthcare NHS Foundation Trust
https://www.derbyshirehealthcareft.nhs.uk/services/mental-health-and-emotional-wellbeing
https://www.livelifebetterderbyshire.org.uk/home.aspx
Music
Music for the Mind:
A friendly gathering to sing and chat with older people in mind. This group is particularly supportive for those for whom aging has become difficult and also for their carers. Takes place on the third Thursday of the month at the Church Centre from 2-3.30pm. Contact 01433 631049 or 01433 631020.
Parenting
Solihull Approach supports mental health and wellbeing in Parents, Children, Schools, Older Adults and High Stress Workplaces ThroughEvidence Based Model in Training, Online Courses and Resources
https://solihullapproachparenting.com/
Physiotherapy
NHS Physiotherapy services –
https://dchs.nhs.uk/our-services-and-locations/a-z-list-of-services/msk-triage-derbyshire/contact-our-msk-service
https://www.nhs.uk/service-search/other-health-services/physiotherapy/results?location=hartington&latitude=53.14141599280895&longitude=-1.8084442808479149
Pregnancy
Derbyshire County Council-Pregnancy Health-Includes Information on Healthy Start Vouchers
https://www.derbyshire.gov.uk/social-health/health-and-wellbeing/your-health/pregnancy-health/pregnancy-health.aspx#:~:text=NHS%20Healthy%20Start,can%20also%20get%20free%20vitamins
Podiatry
Age UK Derby & Derbyshire -Tootsies
https://www.ageuk.org.uk/derbyandderbyshire/our-services/footcare/
Derbyshire Community Health Services NHS Foundation Trust-Community Podiatry Services
https://dchs.nhs.uk/our-services-and-locations/a-z-list-of-services/community-podiatry
Prescriptions delivery
NHS Contracted Pharmacy
https://www.pharmacy2u.co.uk/
Respiratory
Derbyshire Community Health Services-Respiratory & Pulmonary Rehabilitation Service
https://dchs.nhs.uk/our-services-and-locations/a-z-list-of-services/community-respiratory-pulmonary-therapy
Tel: 01246 253067
Email: dchst.respiratory@nhs.net
Social prescribing
Social Prescribing is a way of supporting and improving people’s health and wellbeing outside of traditional medical settings. In the Derbyshire Dales, GP’s, nurses and other primary health professionals can refer someone to New Connections, who will start by having a conversation with the person about what matters to them. From there, the person will be introduced to activities,
groups or services that enable them to get the most out of life. Examples of this could be gardening clubs, art groups, volunteering opportunities, healthy cooking classes or befriending services. Whatever the person is linked to, it will always be based on their wishes and interests.
https://www.ddcvs.org.uk/social-prescribing/
Social Prescribing Development Worker – Darley Dale and Matlock:
Email: zoe@ddcvs.org.uk
Tel: 07483 104119
Social Prescribing Development Worker – Ashbourne and Wirksworth
Email: harriet@ddcvs.org.uk
Tel: 07483 329396
Social Prescribing Development Worker – Ashbourne and Wirksworth
Email: grace@ddcvs.org.uk
Social Prescribing Development Worker – Bakewell and Hope Valley
Email: debbie@ddcvs.org.uk
Tel: 07483 126823
Smoking cessation
Live Life Better Derbyshire provides support to smokers aged 12 and over living in Derbyshire.
What we offer: telephone support sessions, one-to-one support, access to free nicotine replacement therapy including patches, mouth spray, gum, inhalators and lozenges, advice on stop smoking medications, useful tools to help you quit
https://www.livelifebetterderbyshire.org.uk/home.aspx
Transport
Bakewell & Eyam Community Transport:
General Office 0162964920 9-5pm Mon-Fri
https://www.bect.org.uk/
Ashbourne Community Transport:
To book a seat call 01335 300670
https://www.ashbournect.org.uk/
Access to Health is a bus service that is partly funded by Derbyshire County Council and is available for disabled people and those that cannot access public transport for their healthcare needs.
If you or someone you know needs the service, call 03333 444125 for High Peak, Derbyshire Dales & South Derbyshire.
The Volunteer Driver will usually wait for you at your medical appointment for up to 2 hours and then bring you home again if required.
This great service relies on volunteers, get in touch on the number above if you’re interested in helping out.
https://connex.org.uk/
Hubs Mobility Advice Service hubsmobilityadvice.com
Who can use our services? The answer is anyone. If you have restricted mobility, are considering retirement from driving, or have a disability, the Hubs Mobility Advice Service (HMAS) will aim to provide all the answers you need for stress-free travel without a car.
HMAS is a FREE information and guidance service on the best accessible travel options for you. Shopping, medical appointments, coffee and chat service, information on special assistance at the airport, train station, cruises and more. We aim to provide a great service for the local community whilst helping prevent loneliness and isolation.
For tailored travel advice, contact your local Hubs service: Maxine.bass@nhs.net
Contact; Maxine.bass@nhs.net
Got your Gold Card yet?
If you’re aged 66 or over, did you know you can get free travel on local buses across Derbyshire with a Gold Card bus pass?
The bus can connect you with so much, letting you meet with friends and get social, or get you out into the countryside to be more active, giving you a boost both mentally and physically. So, whether that’s a trip to the shops, a leisurely coffee break at a café, or simply enjoying the scenic bus routes while striking up conversations with fellow passengers, there are many reasons to take the bus. The added benefits are – no parking charges and zero driving or searching for parking spaces, just the freedom to explore and spend time with loved ones.
A Gold Card can be used at any time during weekends and bank holidays, or after 9.30am on weekdays, so get your card out and start exploring more of Derbyshire. If you’ve not got a Gold Card, it is really easy to apply for one – just visit derbyshire.gov.uk/gold.
Urgent Treatment Centres
https://dchs.nhs.uk/our-services-and-locations/a-z-list-of-services/urgent-treatment-centres-all
Weight management
Live Life Better Derbyshire- Go to the link for information and advice regarding:
Weight Management Classes, Top Tips to Weight Loss, Portion Control, Losing Weight, Eating Disorders
https://www.livelifebetterderbyshire.org.uk/home.aspx
Women’s Health
Derbyshire Healthcare NHS Foundation Trust-
Useful links for information including:
Cancer Campaign, Rape Crisis, Health Screening, Menopause, Mental Health, Postnatal Depression, Relate
https://www.derbyshirehealthcareft.nhs.uk/getting-help/keeping-well/womens-health